Privacy Policy

1. Introduction

One Axbridge (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

2. Information We Collect

We may collect the following categories of information:

• Personal Identifiers: name, email address, phone number, and date of birth.
• Financial Information: income details, credit history, investment preferences, and bank account information where required.
• Identity Verification Data: government-issued ID numbers (e.g., passport, PAN, SSN) collected solely for KYC/AML compliance purposes.
• Usage Data: IP address, browser type, pages visited, and interaction data collected automatically when you use our platform.
• Communications: records of correspondence with our team, including emails and support tickets.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our financial services and platform.
• Verify your identity and comply with applicable KYC and AML regulations in the United States and India.
• Process transactions and deliver requested services.
• Send administrative communications, including policy or service updates.
• Respond to inquiries and provide customer support.
• Detect, prevent, and address fraud and security incidents.
• Comply with applicable legal obligations and regulatory requirements.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: third-party vendors who assist in operating our platform (e.g., cloud hosting, identity verification, payment processing).
• Regulatory Authorities: government or regulatory bodies in the US and India, where required by law.
• Financial Partners: institutional partners involved in executing financial transactions on your behalf.
• Business Transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. International Data Transfers

One Axbridge operates across the US–India capital corridor. Your data may be transferred to, stored, and processed in the United States, India, and other jurisdictions where our service providers operate. We take appropriate safeguards to ensure your data is protected in accordance with this policy and applicable law, including data transfer mechanisms compliant with applicable regulations.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including satisfying regulatory and legal obligations (typically a minimum of five years for financial records). When information is no longer required, we securely delete or anonymise it.

7. Your Rights

Depending on your jurisdiction, you may have rights including: access to your personal data, correction of inaccurate data, deletion of data (subject to legal retention obligations), objection to or restriction of processing, and data portability. To exercise any of these rights, contact us at privacy@axbridge.com.

8. Cookies & Tracking

We use cookies and similar tracking technologies to enhance platform functionality and analyse usage. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

9. Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last Updated” date above and, where appropriate, by direct communication. Continued use of our services after changes become effective constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: